The benefits of buying local… or Thank You Wilderness Sports For Making Things Right

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Broken Fritschi

Thanks so much to Frank and the guys at Wilderness Sports.

I just bought some Fritschi Diamir Freeride Pro Randonee Bindings at Wilderness Sports last week. I just got them back from mounting yesterday.

After about 4 hours of fast skiing without lift lines, I initiated a right hand turn and suddenly found myself without a ski. Fortunately I was most of the way down the run and ski patrol was already there with a snowmobile, for a snowboarder with a busted shoulder. Chris the patroller, was kind enough to give me a ride to the Ruby lift, where I was able to catch the gondola back down.

A few minutes down the road at Wilderness Sports I explained what happened and they were happy to send them back for warranty. However, after talking to Frank, who broke 3 of them last year, they gave me a new binding from store stock. 15 minutes later, I was out the door with a freshly mounted pair of bindings!

I can see why the binding broke. The toe piece is only held on by a 3/4″ square of plastic. I won’t be buying another pair until the design changes.

But thanks again to Wilderness Sports for making things right.

Now, to make a pot roast and wait for traffic to die down.